Skip to content
EPIC
View

Restaurant analytics on a seamless 360° platform

Data collection, customer engagement and operational efficiency in one connected system.

1. Data Collection

Every touchpoint feeds one customer record instead of eight disconnected systems.

Loyalty programs

Reward repeat visits while capturing dining preferences and frequency.

Online ordering for delivery

Take direct orders and keep the customer data with you.

E-menu QR ordering

Faster dine-in ordering and a read on in-house habits.

Online payments

Secure transactions linked to individual customer profiles.

POS integration

All sales unified into one view across every channel.

Table booking

Reservation details and preferences captured up front.

Feedback tools

Real-time guest insight that informs service changes.

Redemptions management

Track voucher and discount usage to judge promotions.

2. Data Management & Analysis

Existing data is cleaned, organised and made useful.

Segmentation

Classify guests by behaviour, preference and demographics.

Automated reporting

Profiles, behaviour patterns and brand performance on schedule.

Predictive analytics

Anticipate demand and adjust offers before the shift starts.

3. The Customer Journey

Engagement at every step, in the channel the guest already uses.

Table booking

WhatsApp, phone and web reservations in one inbox.

Ordering options

QR web ordering and apps for both dine-in and delivery.

Payment & loyalty

QR payment linked to cashback that brings guests back.

Feedback moments

Post-payment pages and table QR codes collect reactions instantly.

4. AI Marketing Automation

Targeted campaigns built from real behaviour, not guesswork.

Personalised campaigns

Email, WhatsApp and SMS tailored to each segment.

E-vouchers & promo codes

Custom offers with redemption tracking and live performance.

5. Competitive Advantage

What it adds up to.

Enhanced loyalty

Personal experiences build stronger repeat relationships.

Operational efficiency

Fewer manual processes, more time on the floor.

Data-driven decisions

Menu, marketing and strategy backed by full analytics.